Terms and Conditions

TERMS AND CONDITIONS FOR RESEARCH SCIENTIFIC

Last Updated: 20/12/2025

1. INTRODUCTION 
Welcome to Research Scientific (“the Company,” “we,” “us,” or “our”). We operate an online chemical store that supplies laboratory equipment, research chemicals, forensic standards, testing kits, and related consumables (“Products”) to licensed research laboratories and other approved professional entities. By accessing or using our website and services, you agree to be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please discontinue your use of our website.

2. ELIGIBILITY AND AUTHORISED PURCHASERS  
All purchasers must be at least 18 years of age and have the requisite legal capacity to enter into contracts. We do not sell Products to private individuals. Purchases are strictly reserved for licensed research laboratories, academic institutions, governmental agencies, law enforcement authorities, or other professional entities that hold valid licences, permits, or approvals as required by the Medicines and Healthcare Products Regulatory Agency (MHRA) and other relevant regulatory bodies.

3. REGULATORY COMPLIANCE AND LICENSING REQUIREMENTS  
Our Products may include chemicals, reagents, active pharmaceutical ingredients (APIs), reference standards, and other substances that may be subject to regulatory restrictions. You represent and warrant that you hold all necessary licences, permits, and approvals required under applicable law, including but not limited to MHRA authorisations, to purchase, possess, and use the Products. You agree to comply with all relevant national, regional, and international laws, regulations, and guidelines governing the handling, storage, use, and disposal of our Products.

4. DISCLAIMER ON LEGALITY OF LISTED CHEMICALS  
Our online store may list or reference chemicals and substances that are illegal or heavily regulated in certain countries, states, or jurisdictions. This listing does not constitute an offer or solicitation to purchase such substances where prohibited by law. We do not sell, distribute, or otherwise make available any illegal or controlled substances to individuals or unlicensed entities. All sales and shipments are strictly contingent upon receiving proof of appropriate licences, research credentials, and compliance with applicable regulations. If your intended use, possession, or importation of any Product is regulated or prohibited in your territory, it is solely your responsibility to ensure full compliance and refrain from placing an order. We are not liable for any misuse or illegal handling of our Products.

5. ORDERS, PAYMENTS, AND TAXES  
When placing an order, you agree to provide accurate, complete, and current information. All prices are listed in British Pounds and may be subject to applicable taxes, duties, and shipping fees. We reserve the right to accept or refuse orders at our sole discretion. Orders will only be fulfilled upon verification of all necessary licences, approvals, and regulatory compliance documentation.

6. SHIPPING, DELIVERY, AND RISK OF LOSS  
We aim to process and dispatch approved orders promptly. Delivery timelines depend on the availability of Products, regulatory clearance, and shipping conditions. Risk of loss passes to you upon delivery. You are responsible for ensuring that the consignee is authorised and equipped to handle the Products in a safe and compliant manner.

7. RETURNS, REFUNDS, AND WARRANTY  
Due to the specialised nature of our Products, returns and refunds may be limited or restricted. Any return or refund will be subject to our internal quality control checks and verification of compliance with relevant laws and regulations. Please contact us promptly if you believe a Product is defective or does not meet the agreed specifications. All warranty claims, if applicable, shall be processed in accordance with the manufacturer’s terms.

8. LIMITATION OF LIABILITY 
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, consequential, incidental, special, or punitive damages arising from the use, misuse, or inability to use our Products, including but not limited to personal injury, property damage, or economic loss. Your exclusive remedy is limited to the replacement or refund of the purchase price of the Product, at our sole discretion, subject to regulatory compliance and verification.

9. INTELLECTUAL PROPERTY 
All content, trademarks, logos, imagery, and intellectual property featured on our website are the property of the Company or its licensors and are protected under applicable intellectual property laws. You may not use, reproduce, modify, or distribute these materials without our express written consent.

10. INDEMNIFICATION  
You agree to indemnify and hold us harmless, together with our officers, directors, employees, agents, and affiliates, from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Products, violation of these Terms, or infringement of any third-party rights.

11. FORCE MAJEURE 
We shall not be liable for delays or failures to perform any obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, governmental actions, war, civil unrest, or supply chain disruptions.

12. GOVERNING LAW AND JURISDICTION  
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of laws principles. Any disputes arising from or relating to these Terms or the sale of our Products shall be subject to the exclusive jurisdiction of the courts located in England.

13. SEVERABILITY  
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

14. MODIFICATIONS TO TERMS AND CONDITIONS  
We reserve the right to update, modify, or amend these Terms at any time without prior notice. Any changes shall become effective upon posting on our website. Your continued use of our services following such modifications constitutes acceptance of the updated Terms.

15. CONTACT INFORMATION 
If you have any questions or concerns regarding these Terms or our Products, please contact us at admin@researchscientific.co.uk or +44 (0)1202 155688.

16. COMPANY INFORMATION

Research Scientific is a trading style of Zero42 Limited.  Registered in England Company No. 14474645
Registered Office: 71-75 Shelton Street - Covent Garden - London - England - WC2H 9JQ