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Privacy Policy

PRIVACY POLICY FOR RESEARCH SCIENTIFIC

Last Updated: 20/12/2025

1. INTRODUCTION  
 Research Scientific (“the Company,” “we,” “us,” or “our”) respects your right to privacy and is committed to protecting the personal data that you share with us. This Privacy Policy explains how we collect, store, use, and disclose the personal data of visitors to our online chemical store, as well as the data of our clients who purchase laboratory equipment, research chemicals, forensic standards, testing kits, and related consumables. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. 

2. SCOPE AND COMPLIANCE WITH DATA PROTECTION LAWS  
We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and relevant legislation applicable to the jurisdictions in which we operate. We handle personal data lawfully, fairly, and transparently. This Privacy Policy applies to our online services, communications, and any related activities concerning the processing of personal data.

3. INFORMATION WE COLLECT 
We may collect the following categories of personal data:  
 

•   Identity Information: Your name, professional title, and the name of the organisation or licensed research laboratory you represent.
•   Contact Details: Your email address, telephone number, billing and delivery addresses, and other contact information you provide.
•   Account Information: Login details and authentication credentials associated with your account, if you choose to create one.
•   Transaction Data:Payment details, order history, licensing details (such as MHRA approvals), and product preferences.
•   Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, pages visited, and other analytical information gathered via cookies or similar technologies.

4. HOW WE COLLECT YOUR DATA  
We collect personal data through various methods, including:  
 

•   Direct Interactions: When you place an order, submit an enquiry via our website or email, or otherwise communicate with us.
•   Account Registration:When you register or create an account, providing details about your licensed laboratory or institution.
•   Automated Technologies: Through cookies and other tracking technologies that collect technical information regarding your use of our website.

5. HOW WE USE YOUR PERSONAL DATA  
We use personal data for the following purposes:  

  Order Fulfilment:Processing orders, verifying licences and regulatory compliance, ensuring safe and legal shipment of research chemicals and consumables, and managing payments.

•   Customer Support: Responding to your enquiries, resolving issues, and providing technical assistance or guidance.
•   Regulatory Compliance:Confirming that your organisation holds the necessary MHRA or equivalent licences, permits, and approvals for handling certain substances.
•   Marketing and Communications: Providing updates, promotional offers, and newsletters about our products and services, where legally permitted and subject to your preferences.
•   Website Improvement: Analysing usage data to enhance our website’s functionality, user experience, and service offerings.
•   Legal Obligations: Complying with legal duties, addressing disputes, and cooperating with regulatory authorities.

6. DISCLOSURE OF PERSONAL DATA  
We may share personal data with:  
 

•   Service Providers:Trusted third parties that assist us with payment processing, shipping, regulatory compliance checks, IT support, and marketing services.
•   Regulatory Authorities and Law Enforcement:Where required by law or necessary to comply with regulatory, licensing, or law enforcement requests.
•   Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to similar data protection assurances.

7. INTERNATIONAL TRANSFERS  
We may process your personal data outside your home country, including transfers to jurisdictions that may not provide the same level of data protection. In such cases, we implement appropriate safeguards, such as standard contractual clauses, to ensure the security and confidentiality of your personal data.

8. DATA SECURITY  
We take the security of your personal data seriously. We employ appropriate technical, organisational, and administrative measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, access controls, and periodic security reviews.

9. DATA RETENTION  
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. Once retention periods have expired, we securely delete or anonymise the data.

10. YOUR RIGHTS  
You may have certain rights regarding your personal data, including:  
 

•   Access: Requesting a copy of the personal data we hold about you.
•   Rectification:Asking us to correct inaccuracies in your personal data.
•   Erasure: Requesting the deletion of personal data where it is no longer required or where the processing is unlawful.
•   Restriction of Processing: Limiting how we use your personal data in certain circumstances.
•   Objection: Objecting to processing activities that rely on legitimate interests or direct marketing.
•   Data Portability: Receiving personal data in a structured, commonly used, machine-readable format.

To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

11. COOKIES AND SIMILAR TECHNOLOGIES 
We use cookies and similar technologies to improve your experience, analyse website traffic, and tailor content. You can adjust your browser settings to manage cookies, though disabling them may affect your experience on our site. For more information, please refer to our Cookies Policy.

12. THIRD-PARTY LINKS  
Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before sharing any personal data.

13. CHANGES TO THIS PRIVACY POLICY  
We reserve the right to update, modify, or amend this Privacy Policy at any time. Any changes will be posted on our website and become effective upon publication. Your continued use of our website following such changes indicates your acceptance of the updated policy.

14. COMPANY INFORMATION

Research Scientific is a trading style of Zero42 Limited.  Registered in England Company No. 14474645
Registered Office: 71-75 Shelton Street - Covent Garden - London - England - WC2H 9JQ

15. CONTACT INFORMATION  
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please contact us at:  

domain@researchscientific.co.uk 

+44 (0)1202 155688

107-111 Ringwood Road, Christchurch, Dorset, BH23 5RA, ENGLAND

We value your trust and strive to ensure your personal data is handled responsibly, securely, and in accordance with all applicable data protection laws.